Contact information

Contact Information

Have a question about our leather jackets, sizing, customization, orders, or shipping? Our team is here to help.

The Jacketers

Customer Support Email: thejacketers.store@gmail.com

Business Hours: Monday–Saturday, 10:00 AM–6:00 PM 

For order-related inquiries, please include your order number so we can assist you more quickly.

For custom jacket requests, please include your preferred design, measurements, reference images, and any customization details where applicable.

We aim to respond to customer inquiries as soon as possible during our business hours.

International Customers

We serve customers in Canada, the United States, the United Kingdom, and other selected destinations.

For questions regarding international shipping, customs, duties, or delivery, please contact us using the email above.